I could not be happier that Dr Graves has started her practice here when Dr Mathis retired. All of her staff is attentive to your needs & comfort. Everything is explained in plain language & all questions are answered. There is no pressure for procedures you do not want. They operate like every dentist office should.
I was seen for cleaning and check up today. As usual the care was excellent. Ashley was gentle with the cleaning, and Dr. Graves took time to explain recommendations for treatment. The staff are very friendly and seem to go out of their way to help patients feel comfortable.
The staff was very patient. Dr Graves is very professional and knows her work! She is also very understanding of your concerns! I will definitely recommend this dentist to others!
Every level of service across the board leads to a great experience. The receptionists greeted me and contacted the hygienist immediately. The hygienist was polite and did a through job letting me know next steps after cleaning my teeth. She also gave me supplies I can use to keep my teeth and gums clean and healthy. The Dentist, Ms. Graves verified the work done and answered questions and how she can help me with next steps. Very kind and understanding staff. Best dental experience I have ever had.
As always I had a very pleasant visit at the dentist. The staff is friendly and very efficient. Also they are on time, which means a lot to me. I have been a patient for many years and have always been very satisfied.
I love seeing my dental hygienist, Ms. Paula, and my dentist, Dr. Graves. They are both very kind and knowledgeable about dental health. Appointment scheduling with the front desk is also very quick. The whole Pearl Dental office is made of hardworking women and it is a privilege to go to this office for all my dental needs!
I had a great experience. Something I wanted to point out, however, is how excellent Dr. Graves is at explaining things. I am a MPH student with a concentration in health literacy and communication. She goes above and beyond in this manner. Great place.